Author Topic: Upgrading from evaluation to full license for PYXLL  (Read 677 times)

jonesrl

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Upgrading from evaluation to full license for PYXLL
« on: January 05, 2015, 03:48:38 AM »
I have been running PYXLL since late December. I have paid for a license to use PYXLL for the next 12 months and received a receipt from PAYPAL. I am back from Christmas and New Year (best wishes for 2015 Tony!) am told that my evaluation license has expired and have no obvious way to upgrade to the full version. I have received nothing from accounts whom I am writing to separately. I initially installed PYXLL directly without using Canopy in case that was the way forward. I tried to install but though it runs to conclusion silently it will not start. I expect it is something to do with the fact I have already installed Python. Advice please.

Thanks Richard

Tony

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Re: Upgrading from evaluation to full license for PYXLL
« Reply #1 on: January 05, 2015, 10:39:01 AM »
Hi Richard,

do you have your license key? If so all you need to do is to add it to your pyxll config file. Please see the following page for details of how to do that:
https://www.pyxll.com/docs/index.html#license-key

If you have not received your license key you will need to contact Enthought (https://www.enthought.com/contact/) and they will be able to re-issue it for you.

In the meantime I will send you an extension to your evaluation license so you can get on and use it while you wait for a response from Enthought.

Best regards,
Tony

jonesrl

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Re: Upgrading from evaluation to full license for PYXLL
« Reply #2 on: January 06, 2015, 02:10:14 AM »
Hi Tony
I have now received my license key from support and all is working. Many thanks Richard